Organization Type: Municipal Water and Wastewater Utility. ​Water Supply: Surface Water (19 reservoirs and 3 controlled lakes). ​Population Served: Approximately 9.5 million (8.5 million in New York City and 1 million upstate equaling roughly one-half of New York State’s total population). ​Water Users: Primarily NYC residential and commercial users but also wholesale to entitled upstate communities. ​Total Storage Volume: 580 billion gallons (approximately 1,779,955 acre feet). ​Key Issues/Challenges: Maintaining/updating aging infrastructure, river flow management in the Catskill and Delaware Systems, coordination with multiple state and federal-level agencies and stakeholder groups, salinity/sea level rise, climate change, and population growth.